Terms and Conditions

These Terms and Conditions apply to the MAH Beads website located at www.mahbeads.com and any associated websites operated by MAH Beads.

Please read these Terms and Conditions carefully.

BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Product Availability

MAH Beads offers a selection of handmade and curated jewelry, accessories, and related products. All merchandise is subject to availability. If you are interested in an item that is currently unavailable or on backorder, please contact us at orders@mahbeads.com for assistance.

Orders are processed after payment confirmation. Processing times may vary depending on product availability and whether an item is handmade or made to order. We currently ship through USPS to eligible addresses within the United States, Puerto Rico, and supported U.S. territories. Orders of $25 or more qualify for free standard shipping. For complete details, please refer to our Shipping Policy.

Information on Our Site

At MAH Beads, we make every effort to ensure that our online catalog is accurate and complete. Product descriptions, photographs, materials, dimensions, and prices are presented as accurately as possible. Some items may appear larger or smaller than their actual size in photographs, and colors may vary slightly due to lighting, photography, and individual screen settings. We reserve the right to correct errors or inaccuracies and update product information, pricing, and availability when necessary, subject to applicable law.

Privacy Policy

Please refer to our Privacy Policy for information on how MAH Beads collects, uses, stores, and discloses personal information from customers and website visitors.

Return Policy

MAH Beads is committed to customer satisfaction. We carefully select our merchandise and strive to provide quality products, accurate descriptions, and reliable customer service.

If you wish to return an eligible purchase, you must request a return within 15 days from the date your order is delivered. Merchandise must be unused, unworn, in its original condition, and returned with its original packaging. Proof of purchase or an order number is required. All returns must be requested and approved before merchandise is shipped back. Personalized or custom-made jewelry, earrings for hygiene reasons, clearly identified final-sale items, and gift cards are not eligible for ordinary returns unless they arrive damaged, defective, or incorrect, subject to applicable law.

Customers are responsible for return shipping costs for eligible returns based on personal preference. Original shipping charges, if any, are generally nonrefundable unless the return results from our error or applicable law requires otherwise. We recommend using a trackable shipping service and securely packaging merchandise to prevent damage during transit.

Please contact orders@mahbeads.com with your order number and reason for return before mailing any merchandise. Once your return is approved, we will provide return instructions and the appropriate shipping address.

MAH Beads
8800 NW 36th St
Apt. 4104
Doral, FL 33178
www.mahbeads.com

MAH Beads will inspect returned merchandise upon receipt and notify you whether your refund has been approved. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund. For complete information, please refer to our Return & Refund Policy.

Exchange Policy

MAH Beads does not offer direct exchanges for changes in style, color, or personal preference. If you would like a different item, please request a return for your eligible purchase within 15 days of delivery and place a new order.

If an item arrives damaged, defective, or incorrect, please contact orders@mahbeads.com as soon as possible, preferably within 48 hours of delivery. Include your order number, a description of the issue, and photographs when available. We will review the matter and work toward an appropriate resolution, which may include a replacement, exchange, or refund. For qualifying issues, MAH Beads will arrange an appropriate return solution at no additional cost to the customer.

Limited Warranty

MAH Beads is committed to providing quality merchandise. If an item arrives damaged, defective, or incorrect, please contact our customer service team promptly so we can review the issue and determine an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

Jewelry requires proper care and handling. Normal wear and tear, accidental damage, improper storage, exposure to water, chemicals, perfumes, or lotions, and damage resulting from misuse or unauthorized alterations are generally not considered manufacturing defects.

Any manufacturer or product-specific warranty applies only when expressly stated in the product description or accompanying documentation. MAH Beads does not guarantee lifetime repairs, replacements, or in-house repair services unless expressly stated in writing.

THIS WARRANTY IS NOT AN INSURANCE POLICY.

Customers are responsible for protecting their purchases against loss, theft, or damage not covered by an applicable warranty. Nothing in these Terms and Conditions limits any consumer rights or remedies provided by applicable law.